Insurance By Heart
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Caring for our seniors is perhaps one of the greatest responsibilities we have.

Caring for our seniors is perhaps one of the greatest responsibilities we have.

Caring for our seniors is perhaps one of the greatest responsibilities we have.

Caring for our seniors is perhaps one of the greatest responsibilities we have.

Caring for our seniors is perhaps one of the greatest responsibilities we have.

Caring for our seniors is perhaps one of the greatest responsibilities we have.

Meet Our Team!

Insurance Agent

Kaitlyn Romero

Kaitlyn Romero

Kaitlyn Romero

I am a native New Mexican born and raised, a Licensed Agent, and a trusted advisor with all things related to Medicare. From a young age, I was exposed to the Medicare industry through my mother, Mindy, and was inspired to carry on mom’s legacy of making a difference in others' lives. 


I am a graduate of Southern New Hampshire University w

I am a native New Mexican born and raised, a Licensed Agent, and a trusted advisor with all things related to Medicare. From a young age, I was exposed to the Medicare industry through my mother, Mindy, and was inspired to carry on mom’s legacy of making a difference in others' lives. 


I am a graduate of Southern New Hampshire University with a Bachelor of Science degree in Business Administration/Marketing. With an outgoing personality and a passion for helping others, I am eager to assist you with your insurance needs. I will always do what is best for you.


If you are seeking assistance with Medicare or have any insurance-related inquiries, don't hesitate to reach out to me. Our services will always be free of charge!

Insurance Agent

Mindy Romero

Kaitlyn Romero

Kaitlyn Romero

Born and raised in Albuquerque, I have dedicated my career to the health insurance industry since 1998, beginning with Presbyterian Health Plan. 


Throughout the years, I have built extensive experience in customer service, inside and outside sales, community outreach, and management.


My career has provided opportunities to work with several

Born and raised in Albuquerque, I have dedicated my career to the health insurance industry since 1998, beginning with Presbyterian Health Plan. 


Throughout the years, I have built extensive experience in customer service, inside and outside sales, community outreach, and management.


My career has provided opportunities to work with several Medicare Advantage organizations, including Amerigroup, Humana, Cigna, and ultimately returning to Presbyterian Health Plan, where I managed the Medicare Sales and Outreach Team. While I valued the leadership and administrative aspects of my role, I realized how much I missed working directly with people in the community and helping individuals navigate their Medicare options.


One of the most rewarding parts of my work is meeting new people, hearing their stories, and building meaningful connections within our local communities. I am passionate about helping Medicare beneficiaries understand their choices and find coverage that best fits their unique healthcare and financial needs.


If you have any questions, please feel free to contact me or my daughter, Kaitlyn. We would be honored to assist you and help make the Medicare process as simple and stress-free as possible.

About Us

Medicare Insurance with Heart

Insurance by Heart

We are local-independent insurance agents born and raised in New Mexico, specializing in Medicare Advantage plans. We‘re a dynamic mother-daughter team and are very passionate about assisting people in our community with their insurance needs. We believe every client deserves personalized care and attention. We are built on the principle of ”where compassion meets coverage.” 

We will be happy to assist you today!



ByHeart Solutions, LLC

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This is a solicitation for insurance. Submitting information or calling numbers listed on this website will direct you to a licensed Agent/Broker.


Important disclosures about Medicare Plans: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

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